If your experience looks a little different from what we’ve identified and you think you can add value to our crew, we’d love to learn more about you.
IT Administrative Assistant - German speaker
Job description
Are you passionate about IT services and eager to grow in a dynamic, international environment?
We are a dedicated Microsoft IT service provider and we are on the lookout for a dedicated IT Administrative Assistant who embodies meticulous attention to detail, exceptional organizational skills, and the ability to juggle multiple tasks efficiently.
Become part of our fantastic crew and shape the future of your career with us!
How your day will look like
- As an IT Administrative Assistant, you are responsible for the administration and billing of recurring services for our customers, ensuring high-quality standards.
- Support project managers and executives with billing, reporting, and the coordination of various administrative and operational tasks.
- You manage Microsoft incentive programs and those of other partners, ensuring correct allocation, planning campaigns together with the sales team, and coordinating leads and ad hoc requests.
- You oversee our commercial offering in the isolutions Marketplace, ensuring that our services are correctly represented and always available for booking, including regular checks and customer training.
- You process customer orders from our online store and support users by training them on how to use the platforms and services.
- You support the Partner Manager in operational topics such as reporting, and actively participate in meetings and events.
Your profile
- 2+ years of experience in an administrative and/or customer facing role
- You are reliable, detail and solution-oriented, have high-quality standards, and a passion for administrative tasks
- Excellent communication skills and ability to engage with different stakeholders
- Preferably you have already worked for IT service providers
- Native level of German and fluent level of English
Application process
What does the Application Process look like?

Benefits
isolutions - Our #Culture & Benefits

Three cheers for Team Spirit
We work together and for one another. Everyone has their own responsibilities and brings their own personality and ability to the job. But there’s always time for a game of ping-pong or an after-work beer. #teamwork

Work-Life Balance, Home Office and Workation
How do you work? We believe in a hybrid model for maximum efficiency, which allows you to work flexibly. Do you want to combine work and vacation? Whether in the isolutions office, from home or workation - we make it possible. After all, a healthy work-life balance is important to us! #wecareaboutyou

Central Locations & Modern Offices
All of our offices – Barcelona, Bern, Zurich, and Basel – are centrally located, so they are well connected and have good transport links. #stayconnected #whereveryouare

Flat Hierarchies, open Feedback and Corporate Culture
We believe in the skills and abilities of every employee. With us, it is not about climbing the career ladder – specialist and management skills are valued and rewarded equally. With us, you can get involved and make a difference. Exchange, open communication and feedback are all part of our corporate culture and are actively put into practice.
So we can achieve success together. #bettertogether

Events are in our DNA
Hard work should be rewarded! We always start the year with our annual kick-off, end the summer with a summer party and round off the year with a big Christmas party. But we also celebrate our successes throughout the year with quarterly parties, happenings and get-togethers – with the team and with clients. #celebratesuccesstogether #morefuntogether

Visits to Switzerland
We have an annual team event in Switzerland and travel there for customer visits. #travelandwork

Employee Development
Not only do we shape the future of our customers, we also offer our employees development opportunities – individually tailored to their personal needs. #shapeyourcareer

Language Classes
We are an international team with +10 different nationalities and offer Spanish, German and English classes. #polyglotteam

+ 1 Week of Corporate Social Responsibility
Give something back to the world and your fellow human beings! We want to encourage our employees to do good. That’s why we give every employee an extra week of leave for social commitments. #getinvolved #socialresponsibility #charity

zäme rede
We always start the week together: Every Monday our CEO introduces the week, inspiring employees with their stories and celebrating their successes together. Afterward, we enjoy breakfast altogether. #mondayslikethis
